If you’re a certain age, the heading above may trigger memories of The Who smashing guitars on stage, but in the wild world of the web today it means something quite different: Is your website mobile-friendly? Or is your website suitable for desktop or laptop viewing only? Maybe it looks fine on a tablet, but check it on your iPhone or Android: if you have to “pinch” the screen to make it readable because the text is way too small or the layout far too cluttered, you’re not mobile-friendly.
So what’s the big deal? The big deal is you may be losing customers, for two very big reasons:
- 61% of internet access is now on mobile devices, according to InMobi, and Nielsen reports up to 84% of US consumers browsing their smartphones or tablets while watching TV.
- Google recently announced major changes to their search algorithms, penalizing websites that aren’t mobile-friendly. Sites that fail to pass the Google mobile-friendly standards risk losing rankings on search engines, at least for searches on mobile devices (and after all, those are precisely the mobile users you want to capture). The result: a decrease in overall visitors, which in turn can mean a huge drop in revenues for those who rely on web traffic.
How do you know if your site is mobile-friendly? Take the Google test.
One size does not fit all. You have to assess your website needs and determine the value proposition that’s right for you. Let’s look at three basic approaches:
- The Ostrich: My site is fine as it is, I’m not going to spend any money fixing what isn’t broken.
- The Pragmatist: What’s the best bang for my buck? What’s the quickest, least expensive way to be mobile-friendly and not reinvent the wheel?
Solution: A partial site build to provide mobile access for key pages.
- The All-In: OK, it’s time for a site redesign anyway, what do I need to do to optimize the site for all platforms?
Solution: A complete site conversion to a “responsive” design optimized for all devices.
Putting aside “The Ostrich,” let’s compare the other two options. The first is a partial site redesign where you or your web team creates a mobile version of your site (or of key pages, at a minimum the homepage and any essential pages such as Contact Info) which is fully mobile-friendly. A simple script detects whether someone is accessing your site from a desktop or a mobile device, and delivers the appropriate version.
For smaller sites, or just a few pages, this can be very cost effective, providing your customers a mobile-friendly experience with minimal expense and no need to redraft the entire site. The downside? You have two sets of pages to maintain, and it’s really only a temporary solution. But if you don’t edit the site very often, this could be the ideal solution at a much lower cost. (Of course, you should update your site, or at least your homepage, frequently, but that’s another topic.)
The second option, which you may have seen promoted online recently, is the full site conversion to what’s called a “responsive template”: a design which automatically adapts to the browsing device (“user agent”), delivering the same content formatted to whatever platform the visitor is using. The layout “responds” to mobile devices with one layout, tablets with another, and desktop PCs with a third layout. Additionally, a WordPress responsive template empowers you to edit your site at will through its capable admin interface, so you can blog or edit page content at will (allowing you to update your site frequently without having to pay a third party for these edits). The downside? A more expensive initial development phase.
This could be an opportune time for a site redesign if it’s been a few years since you last updated your site design. But at the very least, I strongly recommend the second option: For minimal cost, you can have a sharp-looking, mobile-friendly website, improving your SEO (Search Engine Optimization) and garnering more customers. At Standing Stone Designs, I have worked with several clients recently who inquired about the need to be mobile-friendly, developing a custom fit for each client based on their requirements and budget. I will be happy to review the options with you and help you choose the best approach.