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Operational Excellence Information Sessions Series

December 4, 2018 @ 7:30 am - 9:00 am

The Blackstone Valley Chamber of Commerce in Partnership with the Massachusetts Manufacturing Extension Partnership is happy to introduce the:

Operational Excellence Information Sessions Series
In today’s competitive climate, business owners face diverse challenges – from people issues to operational problems to concerns about growth.  This series addresses these topics and provides participants an opportunity to learn from each other.

Please join us for a lively and productive discussion over coffee on the following dates:

December 4: Streamlining Administrative and Business Processes
Administrative inefficiencies can be difficult to see and bottlenecks sometimes are not obvious. Too often, organizations ignore these wastes and delays. You can produce greater value with higher quality in less time when Lean strategies are applied in your front office.

  • Learn how to visualize a business process
  • Be able to see the waste in it
  • Learn about the tools to drive that waste out.

January 15:  Business Growth Planning
Reaching your potential markets is no longer about sales brochures, logos, and catchy phrases.  Successful companies are embracing a holistic approach that focuses on understanding the current situation, identifying internal capabilities and customers that can be served by them, and then reaching them in new and old ways.

  • Learn about the changing role that marketing plays
  • Be able to assess you current situation
  • Visualize the customer journey


December 4, 2018
7:30 am - 9:00 am


Blackstone Valley Chamber of Commerce
670 Linwood Ave. BLDG A Suite 5
Whitinsville, MA 01588 United States
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Date/Time Information

Tuesday, October 2nd 2018 7:30am - 9:00am
Tuesday, November 6th 2018 7:30am - 9:00am
Tuesday, December 4th 2018 7:30am - 9:00am
Tuesday, January 15th, 2019 7:30am - 9:00am

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